Apple may be finally cracking down on bots after warning to developers

Apple issued a warning to developers last night reminding them that using third-party advertising services guaranteeing top rankings could result in the loss of their developer membership.

In a note entitled, “Adhering to Guidelines on Third-Party Marketing Services” last night, Apple reiterated:

“Once you build a great app, you want everyone to know about it. However, when you promote your app, you should avoid using services that advertise or guarantee top placement in App Store charts. Even if you are not personally engaged in manipulating App Store chart rankings or user reviews, employing services that do so on your behalf may result in the loss of your Apple Developer Program membership. Get helpful tips and resources on marketing your apps the right way from the App Store Resource Center.”

It looks like the company is finally cracking down on bots or companies that use fraudulent iTunes accounts to download apps thousands of times to boost developer rankings. We’ve heard complaints about these companies for several months but have never been able to definitively prove their tactics. Most individual developers deny using them when asked.

The names of alleged bot farms that come up most commonly are GTekna and AppMagenta, but they never responded to any of our multiple inquiries over the past few months. We could not definitively prove what they did. GTekna claims it can get developers into the Top 25 in 1.5 to 2 days with at least 60,000 downloads through “banner ads” on “partner websites.” But one developer who ran a test claimed their app received no active usage from the thousands of downloads they got from the company. We had heard that they had also raised rates from $5,000 to $15,000 over the past half year as competition increased in the store. These services also benefited with extra business after Apple clamped down on incentivized installs back in April.

The bot issue resurfaced this week after a developer posted on Touch Arcade that one of these marketing services approached him and promised Top 25 ranking for $5,000. The marketing representative said his company worked with TinyCo, Mindjolt SGN, Funzio and Crowdstar (see below).

When the developer asked for more, the marketing representative explained how his company worked:

“I was totally SHOCKED when I heard that there were 8 apps on the Top 25 Free App store that were all promoted by them. At this point, I was pretty curious on how he’s able to do that (I was told by an AdMob sales person before that it takes a lot of money and traffic to promote an app to the Top 10). That’s when he let loose the BIGGEST FRAUD ever, he said he had outsourced someone to build him a bot farm and the bots will automatically download his clients’ apps and drive up their rankings!!! He even told me that even though I might see my app climb up the app store, they aren’t “REAL” at first until it gets to the top and that’s when REAL HUMAN players will start seeing my app and play it.

This was getting quite crazy, on one hand, I really wanted downloads for my new app, but at the same time, this sounds like a HUGE FRAUD. I told the guy that I’ll need to think more about it, but he then warned me that Apple already KNEWof this issue and has already taken action and banned a developer called Dream Cortex recently for botting. He said that’s why he’s charging me only $5000, it would have been more expensive before, but he’s trying to get as many clients as possible before Apple stop the botting.

It’s really disheartening to know that Apple is aware of this issue, but yet, they still allow these 8 apps on the app store to use bots. For all these time that I’ve been working hard at developing my app, I am very disappointed to know that these 8 other apps are getting insane exposure on the app store by paying a mere $5000.

This really needed to be looked into. I will be honest to everyone that I did considered paying that $5000 at one point, but I decided not to because deep down I really love developing apps on this platform and it saddens me to know that’s the way to be successful on the App Store.”

We’ve reached out to all of the developers alleged to have been involved for comment. But take note that all of their games still seem to be in the store at this time.

Crowdstar says that it uses more than 30 companies to acquire users including iAd, Chartboost and Flurry. “Ad networks keep their ad partner information confidential, but we hope that none of the partners ever use farms or bots,” the company said.

The weird thing is at least one developer told us that they actually personally complained to a senior app store representative about the existence of these bots months ago, but Apple didn’t do anything about it.

The biggest question seems to be — what took so long?

Inside Social Apps

Mediabistro Event

Facebook Joins Inside Social Apps Event

In the past few weeks, we’ve added industry insiders from Facebook, Chartboost, Tango, Tilting Point, PlayHaven, Paltalk, and more to the speaking roster of Inside Social Apps, June 6-7 in San Francisco. You’ll learn strategies for success with experts like Deb Liu, Product Manager at Facebook. Register now and save $200. 

Leave a Reply

15 Responses to “Apple may be finally cracking down on bots after warning to developers”

  1. 每日观察:关注2016年手机应用营收或达520亿美元(2.8) | GamerBoom.com 游戏邦 says:

    [...] The biggest question seems to be — what took so long?(source:insidemobileapps) [...]

  2. Dom says:

    About time.

  3. Download bots were the “well-known secret” of the app ecosystem says:

    [...] after the story broke on a Touch Arcade forum earlier this month, I brought up the issue at our Inside Social Apps conference last week. Many of the biggest [...]

  4. Csalók viszik toplistára a mobilszoftvereket | Z-Rádió says:

    [...] hogy nem akalmazna ilyen módszert. A Touch Arcade nevű portál fórumain azonban február elején kipattant a botrány, amikor egy fejlesztő megírta, hogy megkeresték a letöltésgeneráló cégek, és néhány [...]

  5. Marguerite says:

    Super unfair to app developers who decided against the bots route to get into the ranks.

  6. Mobile app downloads fall 30% in March, user acquisition costs stay the same — Fiksu says:

    [...] Christmas and Apple’s bot crackdown. Apple issued a warning to developers using download bots to artificially inflate their app’s chart position on Feb. 6. Although February’s download volume did dip slightly [...]

  7. אפל מנקה את רשימת האפליקציות המובילות באפסטור - iphoneil.net says:

    [...] זו החלה לאחר אזהרותיה של אפל לגבי שימוש באפליקציות צד שלישי המשפיעות על [...]

  8. iPhone App Downloads Dropped Once more In April, As Apple’s Bot Crackdown Proceeds | Cheap 4g phones 2012 says:

    [...] because of to exiting the hectic getaway period when app installs spike, but was also due to Apple&#8217s new coverage on the use of these automated techniques developed to improve app&#8217s rankings. In February, Apple warned developers to not use companies [...]

  9. iPhone App Downloads Dropped Again In April, As Apple’s Bot Crackdown Continues | HTC EVO update says:

    [...] part because of to exiting the active holiday season when app installs spike, but was also due to Apple&#8217s new policy on the use of these automatic techniques developed to enhance app&#8217s rankings. In February, Apple warned developers to not use services [...]

  10. iPhone App Downloads Dropped Again In April, As Apple’s Bot Crackdown Continues | Falcon Heights News | Falcon Heights Local News says:

    [...] was in part due to exiting the busy holiday season when app installs spike, but was also due to Apple’s new policy on the use of these automated tactics designed to boost app’s rankings. In February, Apple warned developers to not use services [...]

  11. iPhone App Downloads Dropped Again In April, As Apple’s Bot Crackdown Continues | Shakopee News says:

    [...] was in part due to exiting the busy holiday season when app installs spike, but was also due to Apple’s new policy on the use of these automated tactics designed to boost app’s rankings. In February, Apple warned developers to not use services [...]

  12. iPhone App Downloads Dropped Once again In April, As Apple’s Bot Crackdown Continues | Galaxy s3 2012 says:

    [...] component due to exiting the occupied getaway period when app installs spike, but was also due to Apple&#8217s new policy on the use of these automated methods intended to enhance app&#8217s rankings. In February, Apple warned developers to not use providers [...]

  13. iPhone App Downloads Dropped Again In April, As Apple’s Bot Crackdown Continues | SIMPLYGRAY says:

    [...] was in part due to exiting the busy holiday season when app installs spike, but was also due to Apple’s new policy on the use of these automated tactics designed to boost app’s rankings. In February, Apple warned developers to not use services like [...]

  14. Fiksu: Mobile app downloads recover from three month slump as user acquisition costs fall says:

    [...] the U.S. has begun to recover after falling for three straight months, the fallout from Apple’s crackdown on download bots. Although not acknowledged by the development community, artificial downloads were [...]

  15. Fiksu: user acquisition costs rise dramatically while iOS downloads see minor increase says:

    [...] tactic used by some developers to artificially push an app to the top of the free charts. Apple’s crackdown on the practice in February caused the volume of daily app downloads to fall for three straight [...]

interested in advertising with inside mobile apps?

Social Media Jobs
of the Day

Lead Writer, Inside Social Games

Inside Network
San Francisco, CA

Social Media Manager

Templeton Press
West Conshohocken, PA

Brand Writer

Digital Media Company
New York, NY

Featured Company

Join leading companies like this one and recruit from the nation's top media job seekers on the Mediabistro Job Board. Every job post comes with our satisfaction guarantee. Learn More
 

Our Sponsors

Also from Inside Network:   AppData - Facebook & iOS Application Stats   PageData - Engagement Data on Facebook Pages   Facebook Marketing Bible   Inside Network Research
WebMediaBrands
Mediabistro | SemanticWeb | Inside Network
Jobs | Education | Research | Events | News
Advertise | Terms of Use | Privacy Policy
Copyright 2012 WebMediaBrands Inc. All rights reserved.